Please ensure that the shipping information on your account is complete and accurate so that your shipments will be delivered to the correct location. Continual-G/IND Research Lab is not responsible for any missing deliveries due to address forwarding or incorrect addresses.

If you have not received your order, please contact our customer support team within 30 days of the expected order date.

Orders shipped outside of USA are NOT eligible for returns or refunds.

Unfortunately, we do not offer free return shipping at this time. Please refer to the Refund Policy for more details.

We use USPS & UPS to ship out our orders.

We accept VISA, AMEX, Mastercard, Discover card and PayPal.

Standard shipping is $ 4.99 for all U.S. residents.

Estimated shipping time is 5–7 business days for orders placed within the United States.

Yes, we’ll email you the tracking details once your order has shipped.

Please inspect your order for any damage or other issues upon delivery.

If your order was damaged in transit or you have not received it, please contact our customer support team within 30 days of the order date.

In an event that you are not satisfied with your purchase of Continual-G®, you may reach out to us via email at . On receiving a Return Merchandise Authorization (RMA) number, the product can be returned within 10 days of the RMA issuance. Write the RMA number legibly on the outside of the box and send it to: INID Research Lab / SKU2U Returns Department, 14401 Sovereign Road, Suite 101, Fort Worth, TX. 76155. All unopened boxes and even a single unopened box will be accepted for return.

The purchase price (less delivery charges/shipping & handling @ $11.00) will be refunded to you using the original payment method when the package is shipped within the 30-Day Satisfaction Guarantee period. The 30-Day period is defined by the actual day the product was shipped to you. For your security, return your package using an insured carrier and retain the receipt for your records.

Visit the product page of your choice (Capsule or Powder), select the “Subscribe & Save” option, choose your preferred frequency (120 or 180 packs), and complete checkout. You’ll receive automated deliveries and exclusive savings.

Automatic deliveries so you never run out

Flexible plan management via your subscription portal

Priority support

Yes. After placing your first subscription order, you’ll receive an email with a link to your account dashboard. From there, you can:

• Update shipping information
• Pause/resume, skip, or cancel your subscription anytime

We’ve migrated to a new and improved website! To continue receiving your subscription, please re-activate it through the new site by following these steps:

• Visit continualg.com
• Find your product and select the “Subscribe & Save” option.
• Choose your preferred plan and complete checkout using the same email ID used for your previous subscription.
• You'll receive a confirmation email and access to your new dashboard.

No, once your subscription is active, you can not modify your plan within your subscription portal.

Go to Manage Subscriptions in your account dashboard to pause, skip or cancel anytime.
Please ensure any changes are made at least 24 hours before your next billing cycle to avoid being charged.
You can also contact us at support@continualg.com and our team will assist you with any subscription-related queries.

STEP 1: Login to your account and go to My Orders, and click on Manage Subscriptions

STEP 2:

STEP 3:

1) To pause the subscription, click on the Pause option on the top right. You will see a pop-up message to pause your current subscription.

2) To skip your next subscription (up to 24 hours before your next renewal), click on Skip option as shown below. You will see a pop-up message to skip your next renewal.

3) To resume your subscription, click on Resume on the top right. You will see a pop-up message to confirm your subscription renewal.

4) To cancel the subscription, click on Cancel option on the top right. You will see a pop-up message to confirm your cancellation.

It looks like you selected “Auto Shipments when you placed your order. Continual-G® is available as a regular subscription or as a single order.

You cannot change the type of order at your end, nor can we!
If you wish to cancel, you may do so through your dashboard. Please refer to the steps mentioned in “What if I need help managing my subscription?”

No, there are no fees assessed when cancelling your subscription. However, your subscription will need to be cancelled prior to being processed. Any cancellation after the order is processed is liable for a processing & handling fee of $11.

Depending on your subscription preferences, you are billed as follows:

Continual-G® Powder / Capsule 120 packs: every 60th Day

Continual-G® Powder / Capsule 180 packs: every 90th Day

While a subscription isn’t required to place an order, it’s the smartest way to stay consistent with your health goals—and save in the process. By subscribing, you’ll:

• Save more on every order
• Never run out of your daily supply
• Enjoy automatic, worry-free deliveries
• Get access to an easy-to-use portal to skip, pause, or modify your plan anytime

Join our community of customers who have chosen to subscribe for convenience, savings, and uninterrupted support for their cellular health. You can cancel anytime—no commitment, just benefits.

The estimated shipping time is 5–7 business days for subscriptions within the United States.

To update your shipping information, simply log in to your account and select "Manage Subscription." Click on the edit icon next to the shipping address and save the new address.

Go to Manage Subscriptions in your account dashboard to cancel anytime. Click on Cancel option on the top right. You will see a pop-up message to confirm your cancelation. Please ensure any changes are made at least 24 hours before your next billing cycle to avoid being charged.

Follow the below steps by logging into your account and click on Manage subscription.

Step 1: Click on Manage subscription for your order

Step 2: Click on edit icon next to payment

Step 3: Click on Edit in the pop-up showing the replace payment method

Step 4: Scroll down to Payment methods and click add

Step 5: Add Payment details and save

Currently, the subscription cycle date cannot be changed once your plan is set. However, you can still manage your deliveries by:

• Skipping the next order
• Pausing your subscription temporarily and resuming it at your convenience

For any help, feel free to reach out to us at support@continualg.com — our team is happy to assist you with adjustments.

Yes, Continual-G® is intended to be taken indefinitely as a dietary supplement. Continual-G® is most effective when used twice daily over an extended period of time.

To learn more about our product Continual-G®; visit www.continualg.com

We recommend two sachets a day.

l-G®does not need to be refrigerated, but it should be stored in a cool & dry place away from sunlight.

The best by date is stamped on the carton.